Wonderful experience for my annual maintenance. All went smoothly.
Incredible A+++ Joe Arno the Best!! Service fantastic.
My experience was very easy, quick and completed professionally. I'm not happy about having to use both of my prepaid oil changes when I only have less than 13,000 miles on my vehicle.
Although I did not buy a car here working with them is a wonderful experience.
Seamless from the second I walked in to 5 hours later walking away with a new car. Jayda Nagy my salesperson was very polite, knowledgeable and respectful of my time and questions.
Great experience. This was our second purchase from Akron MB. They were able to Get us in and out with our new vehicle very quickly. The salesman and finance person were very friendly and helpful. We will be back when it’s time for a replacement.
My husband and I have been customers of MB of Akron for over three years. All their staff are very professional, specially Natan Beaver, the sales consultant we have been working with. He is very knowledgable and always helpful, promptly responds to calls/texts/e-mails and answers all questions, patiently explains all available options and never rushes you into making a decision.
Aaron Woods and Joe Arno were great to work with and were very accommodating, especially during this crazy time of little to no available stock. Aaron followed up several times once we left the dealership and then again after dropping our car off at the house. This was Aaron's second transaction and he did a great job.
From the time I dropped my car off to the time I picked it up, Ryan kept me well informed. I really appreciate how thorough and attentive he was. Thank you.
Best dealer ever I delt with.Helpfull every way Lot of expertise a good advice.Willingnes to work with you
Excellent in all regards. Shaun the salesperson was excellent, the car is great. The entire buying experience was first class. Will definitely buy my next Mercedes from them
My sales man and finance manager is really good they make easy paper work and explain very nicely
Anna, our service advisor has been consistently knowledgeable, accommodating, helpful, communicative and responsive. Technicians have always provided top quality work and have corrected work (at no cost) when there has been a problem. We use the firm for all needs associated with our 2008 R350, and 2012 GLS. Highly recommend!
Nathan Beavers is the superior salesperson who worked with me and I am ever grateful. I called Akron for information on a Mercedes I saw online. Nathan was strong with information about the car, but his straightforward approach, integrity, ease of contact,desire to meet every need, answer every question, the simplicity and efficiency of the sale and the seamless delivery of the car to my office two hours away certainly showed me how grand this guy is. Akron Mercedes has the best with Nathan. No place could you find better service.
Emergency tire blowout. Vehicle towed to dealership and they did an awesome job of providing replacement tire by the end of the day. A lifesaver - thank you!
Derek Stone made my process go so smooth with leasing the vehicle I wanted. I felt very comfortable with my decision and would refer him to anyone that would want a car!
Derek Stone is Amazing. This is the 3rd vehicle I have brought from him. Always Courteous and Professional and he knows exactly what will work for me. I Feel like I’m with friends when I go to the Dealership to car hunt. Great Job Derek.
I had picked up a GLC 43 from Nathan Beaver recently and he was very helpful throughout the whole process. I am very pleased with the help and support I had received, I highly recommend asking for Nathan I will be going back to him for future Mercedes.
Nathan was very helpful, tended to our needs, followed up with us very professionally, all through covid and these trying times. I felt very comfortable and sure that I was buying a great car. Great experience, great sales person!
Very happy with my time spent at Mercedes. I had the pleasure of working with Nathan Beaver. If you had to pick a salesman to work with, it would be him! He was very kind and honest. He really helped me through the process of purchasing my first car. So thankful and I love my new Gla!
Nathan beaver was awesome! He handled everything thing in my transaction. From vehicle delivery to trade in of my existing MB...obtained terrific financing too! You have a customer for life...warmest regards..John Hawley
Clean, no xxxxxxxx very professional made a deal and it was done instantly salesman was fantastic quiet place to do businessCar was delivered as promised they gave me a great price and was shipped just like they said great people to do business with Nate was just The king ,a great gu!
I traded in my GLA lease for a GLC last week. Salvatore was my Sales Consultant and he was AMAZING. Super responsive and helpful. I basically purchased the car online and he texted me photos and personally made sure my floor mats and audio cords, etc. we’re in the vehicle at delivery. He followed up to make sure I didn’t have any questions - and just to make sure that I’m loving my car! Go to MB of Akron and ask for Salvatore!
I see the negative reviews, but perhaps the new management has done wonders for this place. I inquired about purchasing via email and did the transaction remotely. Car was ordered, ceramic coated, and on schedule. Great communication the whole way through and everyone at the dealership was very nice and helpful. Kudos to Bonnie Kanor for starting the process and Jayda Nagy for seeing us through with the sale. A great car buying experience - nice to know you can trust this dealer when traveling out of state to pick up a car that was ordered. Thanks again!
Nathan was a pleasure to work with and made the transaction very easy. The negotiation process was concise and pleasant. Nathan was responsive and I would definitely purchase another vehicle from Akron Mercedes Benz!
Great staff and buying experience. Just picked up a new C3004M. We thought we were going to have to order a 2018 model after searching without luck for a fully loaded model. MBofA was able to locate and secure a vehicle and get it to us in a week
I had a great experience in securing a 2017 E300. I felt appreciated from beginning to end in the process. There was no pressure to purchase anything extra. I plan to continue with Mercedes-Benz of Akron going forward. Gregg and Melanie were terrific.
Great staff and buying experience. The dealer near me was unable to locate a car that I picked out and MBofA was able to secure the vehicle.
I have a great experience in Akron Mercedes. Nathan is a very nice guy and I will come back if I 'm going to buy another one.
I have been going to Ganley Mercedes of Akron for many years and have always been personally welcomed and treated like family by everyone from receptionist to my salesperson to the service manager and staff. As a result of the efforts of my salesman, Jim Brink, over the years to match my needs and financial status with the perfect car, I have developed a rare trust in a this dealersip. The personal treatment of the service department, as well, has fostered further this trusting relationship. I honestly feel like I am being treated like family at Ganley. I cannot say ...
Greg went out of his way to help me.very pleased.only problem was not getting anything from Mercedes Financial on the payments.Had to get online.but got it handled.
Nathan L Beaver and his brother John, who worked across the street at Ganelys other dealership in Akron, Ohio made my purchase of a new vehicle a calming and delightful experience. I can't recommend anyone better to deal with than Nathan Beaver, he was attentive, polite , and very helpful. The Ganley dealership in Akron is a great place to buy a vehicle. Sincerely, Linda Gross
Jim B. was relaxed, friendly and helpful. He showed us the basics of how the vehicle operated and set us loose on a test drive. He knew the vehicle would sell itself and it did! This was our first Mercedes -Benz dealership shopping experience and we see a long and healthy relationship moving forward. It is refreshing to have fun buying a vehicle! We also go to meet Brian M. who operates this and several other locations of Ganley auto. Brian was professional, personable and clearly sets the tone at Mercedes-Benz of Akron.
He was very professional and listened to our needs. Derek was not pushy and very patient and went out of his way to explain everything about the car.
Dave was very friendly right from the start of our experience. He was super knowledgeable about the vehicle we were test driving and even when we told him we wanted to check out other cars he gave us a referral. My wife and I knew we had to buy from him. Everyone else from the sales manager to the finance manager was so nice and we felt very comfortable buying a car from them. We would send anyone we know out there because of the experience we had.
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